04 Project

1. Agentic experiences are integrating AI agents into digital environments where they can effectively and efficiently work with the user to accomplish specific goals. It differs from other AI experiences because of its ability to learn from interactions and remember that knowledge, and then adjust its approach to further suit the user’s goals. 
2. I designed a personal shopping assistant within Voiceflow. The goal of this agent is to assist online shoppers in determining the right size for them in order to make more conscious purchases. 

	What tasks/steps did the user need to do prior to this agent experience?	What value does the agent provide? What tasks can it complete?	How does the user interact with the agent?	What information is required to enable this functionality?
Find how size 6 at zara translates to size 6 at free people	The user is shopping at a new online brand after using the same for years. They found a top they want to buy but aren’t sure the size they should get.	The agent provides value in that it can reference size charts across other brands very efficiently, allowing the user to stay on the same website during the whole interaction.	The user is able to communicate directly with a question prompt.	The agent needs access to data across other popular online shopping platforms
Find the standard measurements for size 6	The user is browsing the online store and finds two tops that are a size 6. They look different in silhouette, so the user wants to know what the standard measurement is for that size	The agent is able to add value through its understanding of the size system within the shop, and is also able to provide additional questions for the user’s discernment in determining the best fit.	The user is able to ask the agent questions about certain fits of different items and receive guidance on determining size and fit.	The agent needs access to the different styles for sale across the website, with respective measurements
Find the best top size for 36” bust measurement	The user knows their measurements and wants to avoid spending hours scrolling through the whole inventory.	The agent is able to provide results within their specific measurements with more accuracy than general size range filters.	The user prompts the agent with a question and is then able to browse options within the chat box.	The agent needs to know all the different items in inventory with their corresponding size.
Learn how to take body measurements	The user has been communicating with the agent but is unsure of their measurements so is unable to use the information effectively. The user prompts the agent for help	The agent is able to provide a mini tutorial for taking your body’s measurements accurately.	The user is able to follow the simple tutorial within the chat box and shop more knowledgeably after.	The agent needs access to a source with correct information on how to guide the user through measurements

5. The limits within my agentic experience revolve around the nuances within finding clothing that fits. While it has information regarding standard sizes, how they correlate to the brands sizes, and how that relates to body measurements. However, the agent is not able to determine the users general proportions in order to provide a professional fashion perspective.